FAQs
At latepaymentaction.com, we aim to make the public sector late payment claim process as simple and stress-free as possible.
Our comprehensive FAQ page answers all the essential questions about proceeding with your claim, from checking your eligibility to taking the next steps. If you have any questions or concerns that aren’t covered on our FAQ page, our experienced team is always available to help. Get in touch.
To be eligible for a late payment claim, you must have received a late payment from a public sector organisation. You can use our Eligibility Checker on the latepaymentaction.com website to determine if you are entitled to make a claim.
Yes, any type of business, including sole traders can make a late payment claim against the public sector.
Yes, there is a time limit for making a late payment claim. This varies depending on the circumstances of the case. We recommend starting the claim process as soon as possible to ensure that you are able to make a claim within the specified time limit.
First, use our Eligibility Checker to confirm that you are eligible, then head to the Make a Claim page and complete the Claim Pack we send you. We’ll handle the rest and keep you updated throughout the process.
If you have received late payments from the public sector after January 1st, 2018, and there is evidence to prove it, you have a strong chance of success. By law, you are entitled to interest and/or compensation under the Late Payment of Commercial Debts (Interest) Act 1998.
The length of the process varies based on the response from the Public Sector Organisation, but it typically takes two to three months from start to finish.
Our services are on a no-win, no-fee basis. We provide a transparent pricing structure, and our fees come from any monies recovered.
Usually, no evidence is required as the public sector should have records of their payment performance. However, in certain circumstances, we may need evidence of invoice dates or payments, which are generally simple to obtain. Bear in mind that the public sector risks increasing the amount they owe if they require us to go through extensive efforts to gather evidence.
Yes, our team can assist you in retrieving the required information from the Public Sector Organisation. Our expertise in navigating the claims process can help you to ensure that you obtain all the required information and that your claim is successful.
You can use our Eligibility Checker to determine if you’re entitled to make a claim. If you’re unsure, our specialists can assist you in making this determination.
Our team will keep you informed of the progress of your claim and will notify you as soon as a decision has been made. If your claim is successful, we will ensure that you receive the funds owed to you as soon as possible.
Our goal is to ensure that you receive the funds owed to you in a professional and respectful manner. Making a claim should not negatively impact your relationship with the Public Sector Organisation.
Our team will work with the Public Sector Organisation to resolve any disputes and ensure that a fair outcome is reached. We have the expertise to navigate any disputes and will work to resolve them as quickly as possible.
The length of time it takes to receive payment varies depending on the specifics of each case. However, we will work to make sure that you receive payment as quickly as possible, within the bounds of the legal process.
No, there are no upfront costs to making a claim through latepaymentaction.com. Our fee is taken as a percentage of the successful claim amount, so you will only pay if you win your case.
If your claim is unsuccessful, you will not be charged any fees for our services. We believe in our process and will only take on cases that we believe have a good chance of success, but we cannot guarantee success in every case.
